Privacy

Privacy notice

Last updated: [DATE]
[LEGAL_ENTITY], trading as Professional Trading School, is responsible for the personal information it processes as a controller. Contact [SCHOOL_EMAIL] or write to [BUSINESS_CONTACT_ADDRESS] with privacy questions.

Information we use

We may process your name, email address, enquiries, course memberships, purchase records, community account details and information you provide during learning or support. Website providers may also process technical data such as IP addresses and device information. [CONFIRM ACTUAL DATA COLLECTED.]

Why we use it

We use information to respond to enquiries, provide course access, administer purchases, deliver included support and protect our services. Processing needed to provide your purchase is based on our contract with you. Necessary records may be kept to meet legal obligations. [SPECIFY LEGITIMATE INTERESTS AND ANY CONSENT-BASED PROCESSING ACTUALLY USED.]

Marketing

If you choose to receive marketing messages, we use your details for that purpose under the applicable lawful basis. You can unsubscribe using the link in a message or contact [SCHOOL_EMAIL]. [CONFIRM THE OPT-IN PROCESS.] A contact enquiry does not automatically subscribe you to marketing.

Services involved

Our website is hosted by Hostinger and uses WordPress. Whop handles membership, checkout and course access. Discord provides the community. [ADD THE ACTUAL PAYMENT, EMAIL, VIDEO, FORM AND ANALYTICS PROVIDERS.] These providers may also process information under their own privacy notices. [CONFIRM CONTROLLER/PROCESSOR ROLES AND INTERNATIONAL TRANSFER SAFEGUARDS.]

Community and recordings

Information you post in community channels is visible to members with access to those channels. Advanced live Q&A sessions are recorded for eligible students. [EXPLAIN THE RECORDING PLATFORM, WHAT IS CAPTURED, NOTICE/CHOICES AND RETENTION BEFORE SESSIONS BEGIN.]

How long we keep information

We retain information only for the relevant purpose and applicable legal requirements. [INSERT RETENTION PERIODS OR CRITERIA FOR ENQUIRIES, CUSTOMER RECORDS, COMMUNITY DATA AND RECORDINGS.]

Your rights

Depending on the circumstances, you can ask to access, correct or erase your information, restrict or object to processing, or receive portable data. Where we rely on consent, you can withdraw it. Contact [SCHOOL_EMAIL]. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Cookies and embedded services

[LIST THE COOKIES AND EMBEDS ACTUALLY USED, THEIR PURPOSES AND DURATIONS.] Where consent is required, optional services are activated only after you consent. You can change your preferences using [COOKIE_SETTINGS_LINK].